Fluke Networks GLD-FI-1000KIT 1 Year Gold Support, Fi-1000 Kit
(Item no. 4752191)
NOTE: Fluke Network lead times can vary due to component and supply issues.
- 1 Year Gold Support for the FI-1000 KIT
- One calibration and factory refresh per year at no charge
- Receive a loaner unit during calibration to eliminate downtime
- 24/7 technical support will toll-free support number
- Covers damage to the tester
- Covers annual traceable calibration, software updates, performance check, refurbishment of worn copper ports and scratched fiber ports
- Covers replacement of damaged parts and accessories that shipped with the unit
- Includes Prepaid express freight with labels
Protect Your Investment and Minimize Business Downtime with Gold Membership
Gold Membership is much more than just a repair warranty. It is a comprehensive maintenance and support program that offers expanded coverage for Fluke Networks’ products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
What’s Included with Gold Membership?
| Benefits | Standard Warranty | Gold Support |
| Live technical support with exclusive phone number | ✓ | |
| FREE Annual Calibration and Factory Refresh | ✓ | |
| FREE Repair with "first on bench" turnaround service | ✓ | |
| Loaner Equipment Service* | ✓ | |
| FREE Accessory Replacements** | ✓ | |
| Member Only Promotions | ✓ | |
| Access to Technical Support Team | Web and Email | Web, Email, and Phone |
| Response Time from Technical Support | < 24 Hours | < 2 Hours |
| Customer Support - Phone and Email | 7am-5pm (PST) | 24 x 7 x 365 |
| Primary Case Handling | Customer Service | Technical Support |
| Online training videos, Knowledge Base access, White papers, and Best Practice guides | ✓ | ✓ |
| Software and Firmware upgrades | ✓ | ✓ |
| *Available in certain geographies currently **Applies to accessories in the original product purchase |
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